Terms of Service

Effective: 1 January 2026  ·  Last Updated: 28 May 2026

These Terms of Service govern your use of the website and digital wellness applications operated by Candid Chinese Herbal Clinic ("we", "our", "us") at 22 Cross Lane, Wan Chai, Hong Kong. By accessing our services, you agree to these Terms.

1. Services Provided

Candid Chinese Herbal Clinic provides traditional Chinese medicine consultations, herbal therapy, acupuncture services, and digital wellness mobile applications. Our services are intended to complement, not replace, professional medical advice.

2. Eligibility

You must be 18 years of age or older to use our services independently. Minors may access services only with parental or guardian consent and supervision.

3. Appointments and Consultations

• Appointments must be booked in advance via phone, email, or our wellness application.
• Cancellations must be made at least 24 hours in advance. Late cancellations may incur a fee.
• We reserve the right to decline or terminate service at our discretion.

4. Mobile Application Use

Our wellness application is provided for personal, non-commercial use only. You agree not to reverse engineer, decompile, or disassemble any part of the application, use it for unlawful purposes, or attempt to gain unauthorised access to our systems.

5. Health Disclaimer

Information provided through our website, application, or consultations is for general wellness education and traditional medicine purposes only. It does not constitute medical diagnosis or treatment. Always consult a qualified medical professional for medical conditions or emergencies.

6. Intellectual Property

All content, logos, trademarks, and application code are the intellectual property of Candid Chinese Herbal Clinic. Unauthorised reproduction or distribution is prohibited.

7. Limitation of Liability

To the maximum extent permitted by Hong Kong law, Candid Chinese Herbal Clinic shall not be liable for any indirect, incidental, or consequential damages arising from use of our services or applications.

8. Governing Law

These Terms are governed by the laws of the Hong Kong Special Administrative Region. Any disputes shall be subject to the exclusive jurisdiction of Hong Kong courts.

9. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms.

10. Contact

Candid Chinese Herbal Clinic
22 Cross Lane, Wan Chai, Hong Kong
Phone: +852 2336 0900
Email: info@candidclinic.hk